To request a change in pick up or drop off locations, or for any other concerns with your student's special needs transportation please contact the Transportation scheduling Dept. at 303-326-1986
The Department of Transportation is committed to providing the highest level of service and support for students with disabilities. Our goal is to ensure a safe, efficient, professional, and on-time bus route to and from school for all students. This will enhance the positive learning environment for each student on a daily basis.
A parent, guardian or designated adult must meet the bus when driver instructions indicate that the student cannot be left unattended. The responsible adult must be seen at the door of the bus before the student is released.
To fully support our mission Aurora Public Schools Transportation utilizes two third-party private contractors, American Logistics Company and HopSkipDrive [see below] to provide services to families of students with special needs, McKinney Vento families, Foster families, and hard to serve areas where a bus does not offer coverage.
For students identified for special needs services, the Individualized Education Program (IEP) designation will determine if your child requires transportation. The Department of Transportation must receive complete and accurate information regarding your student’s special needs from the Exceptional Student Services department to ensure safe transportation.
In accordance with the Family Education Rights and Privacy Act (FERPA) all personal information regarding students is strictly confidential.
To report changes regarding your child’s information such as a new address, phone number, etc. please notify Central Admissions and/or the school. Please give five full school days’ notice for changes in your child’s pick-up or drop-off location to allow time to make scheduling adjustments. Drivers are not permitted to change or modify a bus route. The Scheduling Department must approve all changes. Until such changes can be made, the parent or guardian may be responsible for transporting the student if necessary.
NO ONE HOME PROCEDURE-
It is the responsibility of the parent, guardian or person designated by the parent, to meet the bus at the scheduled drop off time each afternoon to take responsibility of the student. Please make certain the school and transportation has your current emergency numbers. Failure of the parent or guardian to have a responsible person meet the bus will be handled in the following manner:
- The driver will radio the transportation office to report no one is home to receive the student.
- The dispatcher will attempt to reach a parent or other individual designated in the student information system, Infinite Campus, as the Emergency Contact person.
- If no contact is made then the student will be transported to the Transportation office located at 160 Airport Blvd, Aurora CO 80011.
- An authorized family member or guardian must go to the Transportation office to pick up their student.
- If the parent or guardian cannot be reached within one hour after the scheduled drop-off time or at 5:00pm whichever comes first, Aurora Police Department will be contacted along with the Department of Human Services.
NOTE: Department of Human Services will be notified immediately after the third occurrence.
American Logistics Company (ALC)
American Logistics Company (ALC) is an approved vendor Aurora Public Schools uses to transport students. Students are provided the same level of service as a bus, but ALC supplements districts’ transportation programs using SUVs, mini-vans, wheelchair accessible vans and sedans to assist in transporting special need students that are outside the coverage area for a regular bus, and hard-to-serve out of district and multi-district requirements. We put Safety first, with each driver vetted with background checks through FBI and DOJ, as well as ongoing DMV checks. For more information please visit the ALC website at ALCSolutions.com.
APS Transportation has worked closely with ALC to develop a list of policies and procedures that deliver safe, prompt, and professional service. ALC No Show and Cancelation policy